Digitise and automate workflows with business process automation

Process automation with ranging from simple IT software to AI enables your entire organisation to be always-on, optimising operations and business model to save cost and deliver business value and continuity. Experts from DGS can help you.

 

Business process automation is a subset of digital transformation – Reimagining how organizations unite people, data, and processes to create value for customers and maintain a competitive advantage in a digital-first world. The 4 pillars of this digital transformation process are listed below.

 

• Engageyour customers
• Empoweryour employees
• Optimizeyour operations
• Transformyour products

In today’s relationship-centric and fast-changing business environment, BPA focuses on reducing the risks of mission-critical core business processes. BPA not only automates business processes but also works to simplify and improve business workflows. It allows today’s professionals to spend their time developing key interpersonal relationships while differentiating themselves in the marketplace, rather than spending hours trying to cope with processes, tasks, and team updates.

 

Our four steps of process design

At DGS, we partner with our clients around the world to transform and manage functional and industry-specific processes to achieve intelligent digital operations. These services rely on AI, process automation and advanced analytics to help deliver higher-quality processes to lower cost with less risk. They address the four fundamental steps of process design:

• Assess business process workflow and redesign
• Select process automation technologies and determine how they fit with the enterprise architecture
• Deploy accelerated proofs of concept using specific-automation solutions
• Integrate AI to create self-healing and automatic processes and provide business insights

Our Business Process Optimisation services are designed for both national and multinational clients and include:

 

• Analysing existing processes
• Benchmarking processes against similar organisations
• Digital transformation
• Design of new processes
• Implementation and delivery of new processes
• Waste reduction
• Value-stream mapping
• Lean operations implementation